A dedicated team of experts managing every detail

A demanding volume of service requests is constantly consuming your facilities team’s resources and attention. You struggle to find a way to keep service levels high while reducing costs. Other cost reduction approaches eliminate scheduled maintenance, hire inferior repair technicians, delay repairs or use cut-rate materials to help you save money. But these methods will not help you deliver the levels of service your sites demand.

Know what’s happening as it’s happening

First Service Networks gives you access to a proven process and experienced professionals—an infrastructure dedicated to delivering the quality service your site operators expect. Your dedicated First Service Networks team acts as an extension of your organization and actively stays involved with every service request from start to finish, ensuring the highest levels of satisfaction. The end-to-end Fusion approach utilizes a variety of management and reporting capabilities to:

  • Capture the details of every service transaction and asset in real time
  • Give you clear visibility to what is happening out in the field
  • Ensure technicians are on time and perform the necessary repairs to your standards