Managed Services

Outsourcing Programs

As seen through the links above, FSN's service offering is very flexible in regards to the various mix of services that can be provided. FSN's outsourcing programs are no different. Upon initial discovery with each potential customer, FSN takes the time to truly evaluate the key opportunities for cost savings and program improvement that can be achieved through outsourcing the task to an external provider. The end service is fully customized for each instance, where complete control of all facilities repair and maintenance decisions is maintained by the customer. Unlike other solutions that pit the customer against the provider, FSN fully aligns its outsourcing solutions to ensure that FSN acts exactly as the customer would if performing the service themselves. FSN becomes nothing more than an extension of the customer with much greater buying power and economies of scale.

Based upon FSN's experience, no single one size fits all approach to outsourcing ever truly works, and subsequently each engagement is customized to the unique needs of each customer. Capabilities include:

• Call Center Outsourcing
• Software Outsourcing
• Call Center / Software Hybrid Outsourcing
• Facilities Department Outsourcing
• Technician Outsourcing